Draft — pending legal review. This document is a working draft and is not yet legal advice or a final policy. It will be reviewed by licensed counsel before launch.

Refund Policy

Last updated · Draft 2026-06-19

This explains how billing, cancellation, and refunds work. We keep it plain so there are no surprises.

1. Billing

Paid subscriptions are billed through Stripe at the price shown at checkout and renew automatically each period until cancelled. There is no free trial; free features (including AI chat) need no payment.

2. Cancel anytime

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals; your access continues through the end of the period you've already paid for.

3. Refunds

If something isn't right, contact us and we'll make it right. To request a refund, email support@thinkfirst.ai with your account email and the charge in question. [The specific refund window and conditions are being finalized; we will only advertise a money-back guarantee once it is backed by this written policy and an operational refund process.]

4. One-time course purchases

Where a course is sold as a one-time purchase, refund eligibility will be stated at the point of sale. [To be confirmed before launch.]

5. Auto-renewal disclosure

Before each renewal you are charged the then-current price for the next period. You will have already consented to recurring billing at checkout, and you can cancel beforehand to avoid the next charge.

6. Contact

Billing questions: support@thinkfirst.ai.