Win more of the work you already get

Follow-up and nurture

Every inquiry gets a reply, and every quote gets chased.

Talk to us about this

Velvet & Main, salon (fictional company)

The booked week is checked against likely cancellations, and reminder texts are queued to fill the gaps.

The companies are fictional. Every clip is a real screen recording of the same staged product, not a mockup.

Prompt first replies, reminders before appointments, quote follow-up and gentle check-ins with older leads, written in your voice. Sequences stop the moment someone replies. For businesses that win work when they follow up and lose it when they forget.

Sound familiar?

  • By the time we call back, they’ve hired someone else.
  • We send a quote once and never hear back.
  • No-shows leave holes in the week.
  • We have a pile of old inquiries nobody has touched.

What you get

What we hand over

  1. 01A first reply that goes out as soon as an inquiry arrives, so nobody waits for the office to open
  2. 02Email and text sequences written in your voice and approved by you
  3. 03Quote follow-up that stops when the customer replies, books or says no
  4. 04Appointment confirmations, reminders and a recovery step for no-shows
  5. 05Check-ins with older leads, sent in batches you approve
  6. 06Consent captured at inquiry, and opt-outs honoured across email and text

Works with what you run

Names only. We aren’t partners of any of them, and we start from what you already run.

  • HubSpot
  • Pipedrive
  • GoHighLevel
  • Mailchimp
  • Klaviyo
  • Twilio
  • Gmail
  • Microsoft Outlook

How it stays safe

Our principles, applied here

The same rules run through everything we build. How we work

  • Every message template is approved by you before it’s used. AI may help draft them, but it doesn’t invent new ones as it goes.
  • Sequences stop on any reply, so nobody gets a reminder after they’ve already answered.
  • Consent and unsubscribe handling are built in. Your business sets its policy under Canada’s anti-spam law, and we build to it.

Before you hire us

When you don’t need this

We’d rather say it now than after you’ve paid for it.

  • If you get a few inquiries a week and answer them all the same day, you don’t need automation. A saved reply and a calendar reminder will do.
  • If people go quiet because the offer or the price is wrong, more messages won’t help.

Not sure which side of the line you’re on? Take the scorecard. It’s private, and nothing is sent unless you choose to send it.

Questions

Common questions

The messages are written with you, in your words, and you approve each one before it’s used. Short and plain beats clever.

The sequence stops and the reply lands with the person who owns that lead, with the history attached.

Yes, from a number in your own account, with consent recorded and a way to opt out in every message.

Related

Often paired with

See all services

Tell us what you run, and what this would need to do.

Five short steps. We’ll tell you honestly whether this is the right fit.

Start a project